Dr. Russ Rosen
Patient communication is a vital part of chiropractic management. Knowing what to say, how to say it, and when to bring it up is a vital part of running a smooth operation.
With that being said…
Have you ever had a patient who just would not stop talking?
Have you ever had patients who just go on and on and on?
Have you had a new patient talk about every single ache and pain they have ever had, go on about every nook, cranny and orifice?
When you ask them when it started they say, “Well my great great grandmother came over on the Mayflower and SHE had low back pain!”
Do your regular patient visits going on and on with people talking about the weather, their beautician’s new puppies or the latest sporting event!?
This is such a challenge for so many of us! We don’t want to be rude but the truth is we must run on time, we hate it when we run behind and frankly these people can suck the life out of us!