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Category Archives for "Communications"

One Question You Must Ask

By Dr. Russ Rosen | Communications

What is the single most important question you must ask your patients RIGHT NOW?

Do not wait until there is another spike of COVID in your area.

You may actually be having another spike right now.

This single question can be the difference between nearly all of your patients continuing to see you through the next spike and not!!

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The Conversations that are Keeping Health Care Practices Packed during this COVID-19 Pandemic

By Dr. Russ Rosen | Communications , Crisis Communication , Patient Care , Patient Strategies

In this very detailed and long video 27-minute video, I covered specific things I am seeing work with my personal coaching clients at the time of this recording April 23rd, 2020 during the COVID-19 Pandemic.

If you are having challenges right now, PLEASE take 27 minutes out of your life. I am confident you will be glad that you did!

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Short Videos: How to Stay In Front of Your Patients Right Now

By Dr. Russ Rosen | Communications , Crisis Communication , Patient Strategies

Regardless if you are going into your office right now or not, it is really important to have a plan in place to ensure that you can still be in front of your patients and even your entire community if the rules prevent you from seeing them in person.

I want to talk you through how to start doing short 1-5 minute health tip videos that people will actually want to watch, listen to, and follow along with.

In this video, I will share the 5 step structure to your videos that I would recommend. I also have some examples of other doctors’ videos for you to check out.

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Better Questions Yield Better Results

By Dr. Russ Rosen | Communications , Cornerstone , Patient Care , Patient issues , Patient Strategies

I want to introduce you to a concept that I think can dramatically improve your results with your patients, your practice as well as improving your own personal life!

I think this concept is so simple yet incredibly profound.

By now I believe we are all very familiar with the power of questions. All of our communications programs are based on LAASR or Listen, Acknowledge, ASK, Solution, Resolution.

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Are You a Rat? New patient marketing idea for 2020

By Dr. Russ Rosen | Communications , Patient Strategies

Aloha gang! Dr. Russ Rosen here!
Here’s my question: are you a rat?

I was just having a conversation with a really great doctor Dr. Dave Basista and his wife Dr. Grace. We were talking about this special that they’re going to be doing $20.20 for visit one and visit two for the year 2020 and they’re doing it for the Chinese New Year’s. We took it a lot further and ended up with something really fantastic.

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