By Dr. Russ Rosen | Communications , Patient Care , Patient Strategies
Dr. Lance Baye is one of THE great communicators in our industry. Considering the importance that we place on understanding our patients and speaking to them in a way that helps them value our services and say yes to health, I think this is a good use of your time.
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By Dr. Russ Rosen | Communications , Patient Care , Patient issues , Patient Strategies
Oh man, we’re going to talk about a fun one today!
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By Dr. Russ Rosen | Patient Care , Patient issues
I had two emails come in today that inspired me to write this blog.
The first one was a coaching client. Dr. Miguel Cruz and his amazing wife Lesia (who runs the practice) who simply do what they say they will do each and every week!
The other was from a doctor who is considering doing personal coaching with me and asked me to clarify what “separates me from other coaches” to help him better make a decision between me and another wonderful coach.
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By Dr. Angie Meyer | Patient Care , Patient Strategies
“To panic, or not to panic, that is the question…”
How many times in your life has a challenging situation arose and you find yourself on the brink of a panic? It could be a car accident, the athletic performance of your life, your teenager got suspended from school, your dog is missing or someone in your office poses a difficult question you don’t know how to answer. You have a choice ~ to panic or not to panic?
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By Dr. Russ Rosen | Cornerstone , Patient Care , Patient issues , Patient Strategies
Around this time of year, we get a lot of doctors asking how they can raise their fees.
This audio is from our “Half Hour to Power” Group coaching call.
As always there are two pieces to the puzzle. The first is headspace… and man, this is a doozy for so many of us. Am I worth that much? Will they think I am all about the money? Etc. Etc. Etc.
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By Dr. Russ Rosen | Patient Care , Patient issues
Here’s a scenario that I know happens in all of our offices. A doctor writes to me:
“I have just had a progress exam form filled in and a patient has circled that she was happy with care and happy with changes but that she finds the process tedious.
I guess when I talk to her at her progress eval I need to find out what exactly she finds tedious, but I have a feeling that it was just the frequency of care… which I can’t really change. If that is the case I am not really sure of a solution other than to stop care or just suck it up and deal with the fact you do have to come in regularly to see the changes you want.
Any feedback would be great, Dr. Rosen.”
Before I get to my response, I’m curious if this HAS happened to you in your office. It may not sound the exact same way, but you’ve probably heard things like:
By Dr. Russ Rosen | Patient Care , Patient issues , Patient Strategies
Aloha Gang!
A few weeks ago, Dr. Tedd Koren and I sat down as part of the Optimal Health Summit where we got into some absolutely mesmerizing concepts and resources for chiropractors. One of the things he shared with me was the debut of an exciting new book of his that would be hitting shelves in a few weeks. I asked him if we could catch up after the summit and talk about the book in detail, and he graciously accepted.
In this interview, the LEGENDARY Dr. Tedd Koren discusses his new book, “Cancer is Natural and So is the Cure!”
This book is a MUST-HAVE for your collection if you have made it your goal to help the chronically ill get healthy.
By Dr. Russ Rosen | Patient Care , Patient Strategies
I often get asked this question by doctors who are considering coaching with me.
More often than not they sheepishly ask this question as CLEARLY they are not comfortable NOT talking symptoms but feel that if they are a true, “Vitalistic” or “Straight” or “Subluxation based” chiropractor they should not talk symptoms.
Or they are religious zealots telling me how it is not “Real chiropractic” if you talk about symptoms!
By Dr. Russ Rosen | Communications , Cornerstone , Patient Care , Patient Strategies
In the past week, I have had a similar conversation with 3 of my chiropractic coaching clients so I thought I would write about it.
Part of our responsibility as practitioners is to be able to communicate clearly with our patients.
Today’s digital world can be dangerous for personal health because there is so much misinformation everywhere.
As a result of this misinformation, many patients come to us with expectations for the treatment’s length and cost. We talk a lot about chiropractor communication strategies and how to utilize them so that patients truly “get” what we do and want what we offer.
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By Dr. Russ Rosen | Patient Care , Patient Strategies
One of my all time heroes, amazing communicators and Legends in our industry, Bill Esteb, and I had a very fun and interesting conversation that ended up being a really great blog. Do you ever have a really good chat with someone and think afterwards “Boy, I wish I had written that down!”? Well, I had that thought, but was fortunate that we DID write it all down!
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