Dr. Russ Rosen
Patient Care ,
Here’s a scenario that I know happens in all of our offices. A doctor writes to me:
“I have just had a progress exam form filled in and a patient has circled that she was happy with care and happy with changes but that she finds the process tedious.
I guess when I talk to her at her progress eval I need to find out what exactly she finds tedious, but I have a feeling that it was just the frequency of care… which I can’t really change. If that is the case I am not really sure of a solution other than to stop care or just suck it up and deal with the fact you do have to come in regularly to see the changes you want.
Any feedback would be great, Dr. Rosen.”
Before I get to my response, I’m curious if this HAS happened to you in your office. It may not sound the exact same way, but you’ve probably heard things like:
- Do I really have to come X number of appointments in a week?
- When can I stop coming so often?
- Is it going to hurt things if I miss an appointment every so often?
- Are there ways to reduce the number of appointments I need?