There is not a week that goes by that I don’t get an email from a doctor complaining about their staff. It sounds something like this:
- They don’t get what we do!
- They don’t go the extra mile!
- They don’t care!
- They don’t do a good job!
- They are ruining my life!
Does any of that sound familiar?
If you have been in practice for more than a year, you have had at least some staff challenges if not a full melt down!
We have doctors ask us all the time. “How do I get my CAs on fire? I have heard of these legendary beings, or even worse, I have seen them, but why aren’t MY CAs rock stars?!”