With this Coronavirus crisis and social distancing, how do you handle cancellations?
By Dr. Russ Rosen | Crisis Communication , Patient issues , Patient Strategies
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By Dr. Russ Rosen | Crisis Communication , Patient issues , Patient Strategies
By Dr. Russ Rosen | Crisis Communication , Patient Care
The global pandemic we are all experiencing together is simply unprecedented. There really is no better way to describe what is happening right now.
I have been speaking with my own clients about the three things that they need to do RIGHT NOW in order to best help their patients, their practices, and themselves.
By Dr. Russ Rosen | Communications , Crisis Communication
What’s the most searched key phrase right now?
What’s the #1 topic on the news?
Coronavirus.
Everyone is looking for answers and the government has been slow to respond.
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By Dr. Russ Rosen | Communications , Cornerstone , Patient Care , Patient issues , Patient Strategies
I want to introduce you to a concept that I think can dramatically improve your results with your patients, your practice as well as improving your own personal life!
I think this concept is so simple yet incredibly profound.
By now I believe we are all very familiar with the power of questions. All of our communications programs are based on LAASR or Listen, Acknowledge, ASK, Solution, Resolution.
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By Dr. Russ Rosen | Communications , Patient Strategies
Aloha gang! Dr. Russ Rosen here!
Here’s my question: are you a rat?
I was just having a conversation with a really great doctor Dr. Dave Basista and his wife Dr. Grace. We were talking about this special that they’re going to be doing $20.20 for visit one and visit two for the year 2020 and they’re doing it for the Chinese New Year’s. We took it a lot further and ended up with something really fantastic.
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By Dr. Russ Rosen | Communications , Patient Care , Patient Strategies
Dr. Lance Baye is one of THE great communicators in our industry. Considering the importance that we place on understanding our patients and speaking to them in a way that helps them value our services and say yes to health, I think this is a good use of your time.
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By Dr. Russ Rosen | Communications , Patient Strategies
One of the things that I really enjoy about our profession is the reality that there are so many interesting and innovative ways to help our communities.
There is no “right way” to adjust someone.
There is no “right way” to run a practice.
There is no “right way” to change the lives of our patients.
Instead, we have amassed this community of passionate professionals who do whatever it takes to become the change that their neighbors need.
There is, however, one thing in common that virtually ALL highly successful doctors use in their toolbox: a personal coach.
Hear me out on this.
By Dr. Russ Rosen | Communications , Patient Care , Patient issues , Patient Strategies
Oh man, we’re going to talk about a fun one today!
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By Dr. Russ Rosen | Communications , Patient Strategies
(9 minute video)
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By Dr. Russ Rosen | Patient Strategies
Aloha Gang,
I just did a wild and wooly interview with Dr. Billy Demoss.
I have been going to chiropractic seminars for 33 years.
Last year, I went to Cal Jam.
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