Is it true? Can you double your practice without adding ANY extra new patients?
Of course the answer is YES! All you have to do is double your retention.
Truth is, I am sick and tired of all of the management companies talking about new patients, new patients, new patients! How about keeping the ones that we have?Continue reading
I had two emails come in today that inspired me to write this blog.
The first one was a coaching client. Dr. Miguel Cruz and his amazing wife Lesia (who runs the practice) who simply do what they say they will do each and every week!
The other was from a doctor who is considering doing personal coaching with me and asked me to clarify what “separates me from other coaches” to help him better make a decision between me and another wonderful coach.Continue reading
“To panic, or not to panic, that is the question…”
How many times in your life has a challenging situation arose and you find yourself on the brink of a panic? It could be a car accident, the athletic performance of your life, your teenager got suspended from school, your dog is missing or someone in your office poses a difficult question you don’t know how to answer. You have a choice ~ to panic or not to panic?Continue reading
Has a patient ever told you that your technique is the “same thing” as another type of doctor they see (like a physio)?
This happened to one of my wellness practice coaching clients recently. It was followed up by a challenge.
I asked this doctor about their response, which was both something I hear all the time and not very good.
Around this time of year, we get a lot of doctors asking how they can raise their fees.
This audio is from our “Half Hour to Power” Group coaching call.
As always there are two pieces to the puzzle. The first is headspace… and man, this is a doozy for so many of us. Am I worth that much? Will they think I am all about the money? Etc. Etc. Etc.
Here’s a scenario that I know happens in all of our offices. A doctor writes to me:
“I have just had a progress exam form filled in and a patient has circled that she was happy with care and happy with changes but that she finds the process tedious.
I guess when I talk to her at her progress eval I need to find out what exactly she finds tedious, but I have a feeling that it was just the frequency of care… which I can’t really change. If that is the case I am not really sure of a solution other than to stop care or just suck it up and deal with the fact you do have to come in regularly to see the changes you want.
Any feedback would be great, Dr. Rosen.”
Before I get to my response, I’m curious if this HAS happened to you in your office. It may not sound the exact same way, but you’ve probably heard things like: